Airtel customer care number Mumbai

Dil jo chahe pass laye”, following this tag line Airtel has shown magnificent network across 19 countries around Asia and Africa. Bharti Airtel Telecommunication Company believes in providing quality services with maximum customer satisfaction. Various services offered by this company are:

  • Voice and data services
  • High speed broadband
  • IPTV
  • DTH
  • National and international long distance services
  • Turnkey telecom solutions

Airtel is one of the emerging and top most mobile service providers in India.

Airtel has provided its customer’s adequate convenience to contact the customer care from any part of India with additional facility to contact a regional customer care also. The Airtel has aimed its customer satisfaction in its top priorities with quick, fast and competent customer support system to handle its customers efficiently. Airtel customer care can be contacted at any time i.e. it provides service 24 hours. You can freely call any time and get your complaint solved or instead you can register your complaint.

Email Airtel customer care in Mumbai

Email your questions, comments or suggestions at 121@airtelindia.com and Airtel Customer Care Executive will get right back to you. Mention your mobile no. like 9810012345 in the subject of the mail without any space or any special characters between the digits for a quick response

Email ID of Airtel Mumbai: – wecare.west@airtel.in

Airtel customer care number Mumbai

Customer care help line Services offered by Airtel customer care
Help line number 44444121
121 from Airtel mobile phone Scheme/Bill Plan/VAS Information
198 Toll free Customer Care Number of Airtel Mumbai for complaints or service requests like Provisioning, Billing & Metering issues, Allocation of Tariff Plan, Account Updation, ISD, STD, Roaming Activation, VAS Deactivation, Service Termination, Security deposit Refund) [Airtel Users]
9892012345 Postpaid In case calling from any other number for above mentioned services for postpaid
9892098920 Prepaid In case calling from any other number for above mentioned services for prepaid

Airtel Customer care Mumbai Grievance Addressal

Nodal Officers Airtel customer care

In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with Nodal officers with your complaint reference number and details of grievance. In case you are not satisfied with the resolution given by their Nodal officers, you may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer.

Nodal officer, , Bharti Airtel Limited, 7th Floor, Interface Building No-7, Mindspace, Link Road, Malad (W), Mumbai- 400064, Maharashtra

Email: nodalofficer.mumbai@airtel.in

Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Turn Around Time: 10 days

Appellate Authority Airtel Mumbai customer care

In case customer is not satisfied with the resolution given by Airtel Nodal officer at Airtel customer care Mumbai, customer may get in touch with Appellate Officers within 3 months of resolution after the expiry of the complaint resolution time limit specified by the Nodal Officer at the following address:-

Appellate officer, Bharti Airtel Limited, 7th Floor, Interface Building No-7, Mindspace, Link Road, Malad (W), Mumbai- 400064, Maharashtra

Email: appellate.mumbai@airtel.in

Working Hours: Monday to Friday; 9:30 am to 6:30 pm

Turn Around Time: Within 3 months of receipt of the appeal

Appeal form can be downloaded from following link:-

http://www.airtel.in/applications/xm/AppellateForm/FORM.pdf

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