Tata Docomo Customer Care: Appellate Authority

As you may be aware, all the telecom service providers have a multi-layered hierarchy of Customer Service System for their subscribers.

TATA Docomo Customer Service also consists of call centers, Mail ID based Customer Care, Customer Service Contact Offices, Circle Offices, Tata Docomo Customer Service Nodal Officers, and at the final stage comes Customer Care of TATA Docomo in the form of senior level officials who are designated as Appellate Authority. One can escalate / present their grievance to this Official if all of the Customer Service Network of Tata Docomo – mentioned by us in the start of this paragraph – have not been able to provide you with satisfactory resolution. These Appellate Officers are available from 0930 HRS to 1730 HRS from Monday to Friday, for the TATA Docomo Subscribers.

We have provided hereunder the complete list of all the Applellate Officers of Tata Docomo Customer Service across the country.

Circle Name Address Tel. No. Fax No. E-mail ID
Andhra Pradesh Appellate Officer,Tata Teleservices Limited, 1st floor, 5-10-173, Vasantha Chambers, Fathe Maidan Road, Hyderabad – 500001 9030000122 9030002273 appellate.ap@tatadocomo.com
Bihar & Jharkhand Appellate Officer,Tata Teleservices Ltd. Tata Docomo, Shyama Bhawan, Ground Floor, Boring Canal Road, Near Laxmi Nursing home, Patna-800001 9031000122 9031002273 appellate.bh@tatadocomo.com
Gujarat Appellate Officer,Tata Teleservices Ltd, 4th floor, Gujarat Bhavan, Nr M J Library, Ashram Road, Ahmedabad-380006 9033000122 9033002273 appellate.gj@tatadocomo.com
Haryana Appellate Officer,Tata Teleservices Ltd., C125 Phase 8, Focal Point Industrial Area, Mohali. 9034000122 9034002273 appellate.har@tatadocomo.com
Himachal Pradesh Appellate Officer,Tata Teleservices Ltd., C125 Phase 8, Focal Point Industrial Area, Mohali. 8091000122 8091002273 appellate.hp@tatadocomo.com
Karnataka Appellate Officer,Tata Teleservices Limited- Tata Docomo, A Block, 2nd Floor, Silicon Terraces, # 30/1, Hosur Main Road, Koramanagala, Bangalore – 560 0095. 9036000122 9036002273 appellate.kk@tatadocomo.com
Kerala Appellate Officer,Tata Teleservices Limited, Tata docomo, 5th Floor, SL Plaza, Palarivattom, Cochin -682025 9037000122 9037002273 appellate.kerala@tatadocomo.com
Kolkata Appellate Officer,Tata Teleservices Ltd., PS Srijan Tech Park,DN – 52, Sector – V, Kolkata, West Bengal, 700091 9038000122 9038002273 appellate.kol@tatadocomo.com
MPCG Appellate Officer,Tata Teleservices Ltd., Kwality Globus, Permali Wallace Compound, Opp.RBI, Hoshangabad Road, Bhopal (M.P.) 462011 9039000122 9039002273 appellate.mp@tatadocomo.com
Orissa Appellate Officer,Tata Teleservices Limited, Module A&B, 4th Floor, Fortune Tower, Chandrashekharpur, Bhubhaneshwar -751023 9040000122 9040002273 appellate.orissa@tatadocomo.com
Punjab Appellate Officer,Tata Teleservices Ltd., C125 Phase 8, Focal Point Industrial Area, Mohali. 9041000122 9041002273 appellate.pun@tatadocomo.com
Tamil Nadu Appellate Officer,Tata Teleservices Limited,No 40,MT Rajen’s Properties,2nd Floor, Bazzullah Road, T Nagar , Chennai – 600 017 9043000122 9043002273 appellate.tn@tatadocomo.com
Uttar Pradesh (East) Appellate Officer,Tata Teleservices Ltd., 2nd Floor, K’s Trident , 10, Rana Pratap Marg, Lucknow Uttar Pradesh (East) 226001 9044000122 9044002273 appellate.UPE@tatadocomo.com
Uttar Pradesh (West) Appellate Officer,Tata Teleservices Ltd., 501, Mangal Pandey Nagar, Main University Road, Meerut 250004. 9045000122 9045002273 appellate.UPW@tatadocomo.com
Rajasthan Appellate Officer,TATA Teleservices Limited, The Guman-1,Amrapali Circle,Vaishali Nagar,Jaipur, Rajasthan-302021 7737000122 7737002273 appellate.raj@tatadocomo.com
West Bengal Appellate Officer,Tata Teleservices Ltd.,

PS Srijan Tech Park,DN – 52, Sector – V, Kolkata, West Bengal, 700091

9046000122 9046002273 Appellate.WB@tatadocomo.com
Mumbai Appellate Officer,TTML, D-26, TTC

Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400703

9029009029 022-66099999 appellate.mum@tatadocomo.com
Maharashtra Appellate Officer,TTML, Mayfair Towers,

Third floor next to Shoppers stop, Wakdewadi, Pune-411005

9028009029 020-66009999 appellate.rom@tatadocomo.com

1 comment to Tata Docomo Customer Care: Appellate Authority

  • Prabu

    I have applied for MNP to switch my no. from reliance to Tata Docomo some 20 days back and i have paid Rs.300 for activating my new no. but so far there is no response / proper response from their end. Can somebody help me to escalate this to higher level of Tata Docomo? my no. is 8880993375

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