Vodafone Postpaid Customer Care Number

Vodafone, currently one of world’s largest mobile telecommunication network companies, was founded in the UK, in the year 1983. It is undoubtedly world’s leading international mobile communications group having approximately 347 million customers worldwide.

It currently has equity interests in about 31 countries across 5 continents and around 40 partner networks all over the world. Vodafone Essar is the Indian subsidiary of Vodafone Group and it commenced its operations in 1994 when its predecessor Hutchison Telecom acquired the cellular license for the Mumbai circle. The company now has service operations across the breadth and length of the country with more than 113.77 million customers in India. Vodafone provides a plethora of services such as telecommunications management, global device portfolio, enterprise central and managed mobility services. Vodafone also offers certain other customer oriented services such as ring tones, caller tunes and astrology downloads, news and finance updates, sports, entertainment and customer care services.

Vodafone Postpaid Customer Care: Numbers and other Details

They say they are ‘happy to help you…24×7’. The Vodafone customer care page or section contains all the information one may require with respect to the telecom service and the other plethora of popular facilities offered by Vodafone. Vodafone customer care also provides services and facilities like job alerts, entertainment news, astrology, expert advice on travel, finance and Vodafone’s never ending customer benefit plans and schemes.

To be precise, with respect to the queries related to the telecom services, products or any other assistance the Vodafone Postpaid Costumers from Mumbai can always call the Vodafone Customer Care number on +91-98200 98200 from any cell phone or landline. Vodafone Postpaid Customers can also dial from their own mobile phone, the toll free Vodafone Customer Care number 111, any time. For any complaints, service activation or de-activation and tariff change requests the Vodafone Postpaid Customers can always call the Vodafone Customer Care toll free number 198 from their Vodafone mobile connection phone. Customers who intend to register complaints or remarks can also email to the concerned authorities on vodafonecare.mum@vodafone.com.

Vodafone Postpaid Customer Care Number: Pros and Cons

There have been quite a few complaints regarding the sluggish operation of the customer care portal. Dialing the toll free customer care number 111 many a times only leads to a recorded message explaining the latest Vodafone schemes. More than often it does not direct the call to a customer care executive who can address the particular grievances of the customer.

However, Vodafone has taken a note of this discrepancy in the service and has introduced Customer Care Forums in order to enable the customers to register their grievances and complaints with the authorities.

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