My Toyota Etios Review: disappointment

My Toyota Etios Review: disappointment

Toyota etios review by Munish Ahuja | Toyota Etios Purchase date: February 2011 | Location: Delhi

What I know about Toyota

Toyota belongs to Japan and has the j- Factor derived from it. As per Toyota the j-Factor stands for

Synergy of Contradicting Elements.

The concept of “j-factor” is to create new values by “synergizing” various contradictory elements in harmony. For example, the hybrid vehicle was born by “synergizing” the powers of the engine and electric motor. The birth and the concept of the hybrid vehicle symbolize the concept of “j-factor”. Rather than “conflicting” or “compromising”, “synergizing” two contradictory elements in harmony creates new values.

Miniaturization

Japanese craftsmanship allows us to see a sense of infinity in a tiny pottery bowl or it can express the universe in a small garden. “Miniaturization” is another concept of “j-factor” and is accepted globally as Japanese sensitivity.

For example, “iQ” is less than 3 meters long but can carry up to four passengers. The vehicle actualized new values — it’s small but premium; an ultra-high efficiency package vehicle with ample cabin space, an iconic exterior and premium interior realized through innovative technology. “iQ” overturned stereotypes of the compact car.

Structure of Nature

Japanese people love all things that exist in nature and have been incorporating its beauty in their craftsmanship through their unique way of conception. For example, the design of the Prius dashboard is based on the patterns found in leaf veins. Design elements found in nature are based on precise mathematics combined with energy. As a result, they are fresh and eternal.

The role of design is not merely to create something stylish. New value should be created while satisfying the social considerations and responsibilities for our environment and safety. It is important to covey the background concept as well as the originalities expressed through the design process.

Rather than a “conflicting” or “compromising”, “synergizing” various contradictory elements in harmony to create new values — this is based on uniquely Japanese values and aesthetics. We call it “j-factor” which is positioned as a fundamental element of the DNA of TOYOTA DESIGN. Unique Japanese values and aesthetics became global values. TOYOTA DESIGN will search for further possibilities of “j-factor” in creating new design values with our global network.

Source: http://www.toyota-global.com/innovation/toyota_design/j_factor/
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I bought Toyota Etios Based on this belief

We all have grown up seeing automobiles on the roads from our childhood days to our youthful years. We have seen the era of Ambassador and Fiat – Padmini. Our parents always trusted Maruti being a very reliable brand. But anyone who could afford brand would go for Honda and Toyota, both being very respectable brands from Japan.

Recently Toyota announced the launch of ETIOS, and that too at a very competitive pricing. That was a era when all the companies faced a challenge that ETIOS could pose affecting their Sales.

But thanks to the over confidence of Toyota of taking chance with Indians and launching the ETIOS which cannot even feature in the race for fighting with Maruti Dezire, Volkswagon Vento, Honda City, Tata Manza, Mahindra Logan, Verito, Tata Indica.

Nothing good in etios except the brand Toyota

There is nothing good in ETIOS except the brand Toyota which is embossed at three locations – Bonnet, Steering and Trunk. The vehicle is a result of over confident brand which has taken the Indians for granted. The media hype has been created with tailored website reviews, Media expert TV broadcasts, TV commercials.

But ETIOS Team failed to understand that this product is being designed for comfort and user experience will make or break the ETIOS brand and unfortunately it has bounced back and the ETIOS mania is over and the original buyers are looking for buyers and still the Toyota dealerships are trying to create hype that delivery will take 4-5 months where as each dealer has sufficient vehicles at the warehouse. I was also confused and misguided by the media and reviews and booked the vehicle before physically seeing the vehicle and even test driving it.

What I found lacking in Etios: My Toyota Etios Review

I have owned the vehicle since February 2011 and driven the vehicle for only 1500km, but trust me I do not like to drive the vehicle anymore because of the following reasons.

1) Engine Vibration at Idle/ Neutral position.

When the vehicle ignition is switched “ON” the vehicle shakes heavily and produces noise. Secondly when the vehicle is “START” and the gear is Neutral/ idling condition – vehicle produces lot of vibration.This vibration is irritating and distracts attention for every moment spent in the Etios.

2)  Road Noise inside the cabin.

When the vehicle is moving on the road, great amount of sound from the tyre reaches the cabin of the car, which is very irritating while driving.This noise is heard even with window glass closed and AC switched ON.

3)  Engine Noise inside the cabin.

The vehicle produces a lot of noise while accelerating. It sounds as if lot of lot has been put on the engine even with light load in the car (with 2 passengers inside the cabin). This noise is very distracting while driving.

4 ) Absence of EPDM gasket on all four Doors.

The absence of gasket makes it convenient for insects, cockroaches, ants, spiders and lizards to get inside the vehicle as soon as the door is opened. The interior area of the cabin trapped between the frame and door is always dirty even though the vehicle is cleaned from outside. It is worth mentioning that the presence of EPDM gasket would have made a lot of difference in reducing outside noise into the passenger cabin. But the ETIOS team failed to understand this also.

5) Transmission – Reverse gear

On application of reverse gear the gears make jarring noise. This is very annoying. The transmission is very poorly designed which takes lot of effort to shift gears. One feels like fighting with every gear change.

6) Weight of ETIOS is only 930 Kg.

The company tried to reduce the weight to achieve good mileage but inturn the vehicle has become unstable at high speeds.

7) Mileage of Etios

The actual mileage of ETIOS in city conditions is not more than 10 kmpl.

8 ) Engine sounds like a diesel engine

The engine sounds as if you have pressed pedal on a diesel vehicle. This is because of the poor acoustic insulation. It is as good as sitting in a diesel vehicle and paying the cost of petrol for running it.

9) Horn Sounds more inside than outside

This is because of poor acoustic insulation in ETIOS that the sound of Horn is heard more inside the passenger cabin than outside.

10) Light weight metal doors and door handles

If you open and close the gates of Etios multiple times you will realize that because of light weight of the metal sheet the gates sound like shallow steel.

11) Paint Quality

The paint quality is very poor and the paint is very brittle. If the door slightly touches the wall or any other surface it immediately leaves the metal door.

12) Pick up

The pickup is very low at any gear and even the new vehicle seems to be tired and exhausted.

13) Interior

The interior plastic quality is very raw and gives a very cheap feeling. The interior plastic shade is also very irritating. The seats are also of very poor quality.

14) Speakers

There is no speaker in the rear.

15) Centre Meter

As the meter console is placed in the centre of the dashboard, the space is all consumed in the curves of this meter console and you can hardly have any flat space on the dashboard. The plastic again is of very poor finish and appearance.

16) Safety

If the weight of the metal doors is kept less to reduce the weight of the car then one immediately is concerned about the safety of oneself and the family members.

I have not mentioned other lacuna in the vehicle which will make you also reconsider the ETIOS purchase.

Driver seat adjustment, absence of protection sheet for Engine under body and the list is endless.

When I complained about Etios

The comfort part is missing from the vehicle. The drive is very rough. But it is quite evident from the engine behavior that the vehicle engine is not a refined engine and is making all sorts of rattling noises and vibrations. Raising all these issues the technical persons visited my house on 14.04.2011 and acknowledged the intense vibrations and even made video recordings of the water bottle in Etios and my Wagon R. In Etios the water and the bottle itself vibrates intensely at idle condition and in Wagon R there was no single vibration in water or the bottle. I am sorry to point out that no action has been taken in the matter after their visit.

The persons who visited were from Galaxy Toyota, Shalimar Bagh, Outer Ring Road, New Delhi,  Head CRM Galxy North, Senior Technical person – Winner of Japan Trip and Warranty Manager

These persons did not have any instrument to test the high NVH and especially Vibrations that my vehicle produces in idle condition. How can you expect these people to analyze this problem?

In Etios, the seats, steering, doors, arm rest vibrate and this is very annoying and unacceptable. This is only one of the few problems.

It is very bad for Toyota to make such a technically degraded Etios and then the non technical personnel at their dealerships making all kinds of justifications for Toyota’s poor efforts, which even worsens our woes. The most surprising shock for me was that after inspecting the vehicle they acknowledged the extra vibrations in the ETIOS and confirmed that they will report the same to Toyota and will come back to me with a solution, but they never turned back. Even the Toyota people are not considerate to listen to their customer vows.

Lost the Toyota confidence

Etios should have been sold without the prestigious brand name “TOYOTA”. I am an engineer myself and have lot of respect for the “Toyota” brand and family but I confess that I am ashamed of buying Etios.

I have great respect for Toyota as a brand for the Quality and reliability of their engineering and product quality. But sorry to say that I took so much time to write to you because I was myself not convinced that Toyota could make such a disaster. I hope you will understand the faith that we Indians have shown to Toyota that the vehicle was booked by me even before physically seeing the Toyota Etios and the color of the Toyota Etios was confirmed for delivery even before seeing the visual car/color. This shows the trust and confidence that I have towards Toyota products and Engineering.

During the launching of Toyota Etios, respected Mr. Akio Toyoda grandson of Mr. Sakichi Toyoda a legend and technical personality showed great confidence in Etios and shown promising products for India. But I regret to say that Toyota Etios is a disaster and a technically degraded car from Toyota family.

I would congratulate Yoshinori Noritake for his efforts to visit India for 5 years and doing a lot of research before concluding the design of the Etios incorporating all the features that an Indian family was looking in their family car including the leg room, boot space, pricing, ac vents, etc.

But it is quite evident from the engine behavior that the vehicle engine is not a refined engine and is making all sorts of rattling noises and vibrations.

I have not bought a vehicle from Toyota but I have made a relationship with Toyota family. This relationship is hurting right now.

Advice to fellow buyers of Toyota Etios

I am constrained to write to that after spending a huge amount on the purchase of Etios, I have purchased headache which gives me trouble when I drive the Etios. The quality of the product is poor which is beyond description and the mental agony which experience is beyond expression. It is beyond human consideration that you spend your money for your comfort but in return you get troubles.

It is my request to everyone that while spending your hard earned money do not trust websites or media but take test rides and Genuine user Toyota Etios  reviews before finalizing your choicest car.

I am really missing the j-factor in ETIOS. (Japanese Technology)

Munish Ahuja | New Delhi

Vehicles owned | Maruti Suzuki Wagon R | Toyota Etios

Reliance netconnect customer care

Reliance netconnect customer care

[hana-code-insert name=’large rectangle’ /]Reliance Net Connect is providing high speed internet services to its customers at very affordable tariffs. Reliance Net Connect USB modems offer surfing and downloading speeds upto 3.2 Mbps, are extremely small and handy, and also support Micro SD Memory Cards to double up as USB data storage devices. Reliance offers its both post paid and pre paid customers a large number of facilities like good speed, wide network coverage, quick customer assistance, complaint handling etc. They have provided various ways so that customers can contact by whatever method that suits them best.

Reliance Net Connect Customer Care Number

*355 (from wireless Reliance number)

Reliance Net Connect Customer Care Toll Free Number

1-800-3000-5555 (from any phone)

Dial 30335555 (toll free for Reliance Network) from any landline or after adding the local area code, from any mobile. In case your city has less than an 8 digit local number, simply delete the right most digit in the given telephone number, so for a 7 digit local number, call 3033555

On calling helpdesk number, you would be prompted to key-in the 10 digit MDN number (data card number starting with 93) post which, Reliance Net Connect executive will address your queries / service requests.

Reliance Net Connect Customer Care e-mail

datacard.support@relianceada.com (if you are High Speed 1x customer)

netconnect.broadband@relianceada.com (if you are a Broadband+ customer)

Reliance net connect prepaid balance check

Reliance net connect prepaid balance check

[hana-code-insert name=’large rectangle’ /]It may sound simple but the direct URL to this site is neither available anywhere on the internet (or on reliance net connect site) and nor the Reliance World people know about it. But know its very simple just click on the link below and get to know your Reliance Net Connect Prepaid Balance Check :  Reliance Internet Balance check

Enter your Broad Band No/MDN No in the edit box and hit ‘Check Balance’. You can now see the available balance in your reliance net connect prepaid account.

From reliance mobile you can also send ‘BBAL ‘and send it to 55055 or 50505

Check Reliance Net connect Current Data Usage Details

Now you can easily check balance of your Reliance broadband net connect. Reliance broadband net connect user now can even know the balance online.

How To Check Balance Of Reliance Broadband Net Connect Online:

  • Enter your 10-digit Net connect Broadband+ number/MDN starting with 93 in the Net connect Broadband+ No./MDN field
  • Click on Submit
  • · On the next page, you find your all balance details & data use details.
  • MDN Number is actually the number of the SIM Card which comes inserted in your Reliance Broadband Net Connect data card device.
  • Now login with your MDN number as the username but remember to append a 0 before your username and password by default is 123456 if you have not changed it before. After Logged in don’t click the wireless data usage but click Unbilled
  • You do not login in your Reliance Broadband Net Connect account to check your balance.
  • If you cannot check the data usage into your account, please add numeric extra 0 before your Reliance Broadband Net Connect MDN number you have.
  • You need to click Data link on the left side of the page to view you Reliance Broadband Net Connect data usage report.

Sun direct customer care

Sun direct customer care

[hana-code-insert name=’large rectangle’ /]Sun Direct is one of the fast growing Cable operator service In India which offers DTH services which can allow you to enjoy your television shows with great picture quality. Whether you talk about picture quality or video quality all you can gain is heart throbbing viewing experience. Transmission of channel occurs by means of satellite and antenna. Even in the remote area you can gain benefit of Sun Direct DTH services.

Sun Direct is working 24X7 to provide efficient and quality customer service with fast redressal of complaints. For there smooth and efficient functioning they have opened there customer care offices in various states of India. They also appreciates feedback from customers time to time for improving there service.

Sun Direct Customer Care

Sun Direct DTH Customer Care Number Tamil Nadu: 044-39407575

Sun Direct DTH Customer Care Number Andhra Pradesh: 040-39407575

Sun Direct DTH Customer Care Number Kerala: 0484-3940757

Sun Direct DTH Customer Care Number Karnataka: 080-39407575

Sun Direct DTH Customer Care Number Bihar: 0612-3940757

Sun Direct DTH Customer Care Number Chhattisgarh: 0771-3940757

Sun Direct DTH Customer Care Number Gujarat: 079-39407575

Sun Direct DTH Customer Care Number Delhi: 011-39407575

Sun Direct DTH Customer Care Number Jammu and Kashmir: 011-39407575

Sun Direct DTH Customer Care Number Haryana: 0184-3940757

Sun Direct DTH Customer Care Number Himachal Pradesh: 0177-3940757

Sun Direct DTH Customer Care Number Jharkhand: 0651-3940757

Sun Direct DTH Customer Care Number Madhya Pradesh: 0731-3940757

Sun Direct DTH Customer Care Number Maharashtra: 022-39407575

Sun Direct DTH Customer Care Number Orissa: 0674-3940757

Sun Direct DTH Customer Care Number Punjab: 0172-3940757

Sun Direct DTH Customer Care Number Rajasthan: 0141-3940757

Sun Direct DTH Customer Care Number Uttar Pradesh: 0522-3940757

Sun Direct DTH Customer Care Number West Bengal: 033-39407575
For Further Information Please Visit the following Link:-http://www.sundirect.in/customer-care.php

Sun Direct Customer Care Email

E-mail: customercare@sundirect.in

Sun Direct HD Set Top box

Sun Direct HD Set Top box

[hana-code-insert name=’large rectangle’ /]Sun Direct DTH has been the youngest DTH service in India backed by the south Indian top media company SUN TV.  Unlike other companies Sun Direct DTH has started its services in MPEG4 quality and with aggressive pricing plans has become the leader in southern parts of India in a very short time.

Sun Direct HD Channel Coverage

Sun Direct offers over 200 channels in digital quality and offers exciting features like MPEG4, HD-DVR and more in its products; also users have wide variety of packages to choose from the service provider. Set-top box and Dish are offered free with every subscription which is major marketing strategy of the company. It has very well made its place in the market between the other competitors.

Sun Direct is an 80:20 joint venture between the Maran family and the Astro Group of Malaysia. Sun Direct offers all customer premises equipments like the dish and Set Top box free of cost to the customer, which is a practice followed by DTH platforms across the world. Sun Direct is the first one to adopt the advanced MPEG4 technology offering better compression and signal quality and is the first to offer HD TV (High definition) content. Sun Direct offers all customer premises equipments like the dish and Set Top box free of cost to the customer offering more than 200 channels, with 7 basic packs and 41 add on packs

Sun Direct HD Picture Quality

HDTV is considered as one of the world’s best digital broadcast platforms with a higher resolution than traditional television system. The images and pictures appear more clear and sharp and sound quality is also enhanced. HDTV will improve the viewer experience by about 5 times over a regular television.

Sun Direct offers the biggest spread of 41 add-on packages ranging from Rs. 6 to Rs. 300 per month of the most viewed channels. Sun Direct offers a basic package of over 130+ channels in digital clarity with DVD quality pictures and sound for a introductory offer of Rs. 499*( 5 months subscription i.e. just Rs. 99/-* month) –(*Taxes Extra),along with free Dish and Set top box, excluding installation charges.

Sun Direct HD Specialization

  1. First DTH player to launch MPEG 4 Technology
  2. First DTH service to launch HD (High Definition) TV.
  3. First DTH service to provide FREE customer premises equipments (set top box & dish)
  4. First DTH service to provide 41 add on packages
  5. First DTH player to achieve 3 million subscribers in approximately 1 year

Sun direct toll free number

Sun direct toll free number

[hana-code-insert name=’large rectangle’ /]Sun Direct is one of the fast emerging DTH services in India. It is known for its picture quality, sound and wide number of channel coverage. Sun Direct don’t have much toll free numbers instead of which they have opened helpline centers in various states all over the country to provide fast hassle free service with complete satisfaction. You can call at these helpline numbers and make your complaint solved in no minutes.

Sun Direct HD is the TV viewing experience with up to 5 times more detail, incredibly vibrant colors, and Dolby Digital 5.1 surround sound. The Sun Direct HD pack will give you cutting edge hi-definition entertainment currently available with more intense viewing experience in the offering.

Sun Direct HD offers up to 5 times more detail than other normal services which ensures that you are not missing even the minutest of detail.

But for the satisfaction of its customers it has also toll free numbers for all over the country to handle every sought of complaint, after sales problem, guidance on phone etc.

Sun Direct Customer Care Toll Free Number

1800-200-7575,  044-3940-7575

Sun Direct Customer Care Email

E-mail: customercare@sundirect.in

To submit the enquiry form online visit the link given below.

http://www.sundirect.in/contact.php

They aim to resolve complaints at first point of contact. In case you don’t get satisfactory resolution of your query / complaint at the customer service centre you can get in touch with our Nodal officers.

For Details of nodal officers click on the link below and select your state:-

http://www.sundirect.in/customer-care.php