Airtel Digital TV Recharge online by Credit Card

Get connected to the Internet and paste this link https://ebpp.airtelworld.com/dthcare/DTHEasyPayApp/EasyPayByCreditCard.jsp in your browser address. You will be asked to enter your Customer ID, your Mobile Number, and your Date of Birth.

[hana-code-insert name=’large rectangle’ /]Once you enter these details, the page will transition to another page which will ask you to enter your Service Provider of Credit Card, namely Master Card or Visa Card. Once you select the appropriate choice you will be directed to enter the credit card number, the credit card pin number (or it may be your password for online transactions.

It depends on your credit card provider’s method of allowing you to conduct online transactions). Having cleared these steps, you will, at this stage, have to enter the amount you wish to recharge (Which again depends on the Bouquet of Channels you have subscribed for, OR on the Plan the Airtel Digital TV Plan that you are using) and with this the transaction would complete.

Airtel Digital TV will send a Recharge Receipt by SMS to your Mobile number and simultaneously generate an online Receipt. This you can either print it or you can save it in the PC. If you are using your own PC you can save it, otherwise we advise you to just take a printout in paper and log off from the session. This will ensure security of your Credit Card usage. 

Airtel Digital TV Recharge

Airtel Digital TV is the latest generation of DTH or Direct to Home Television Signal Beaming system. Some people call this as satellite TV too. We have published a comprehensive article on Airtel Digital TV Customer Care inside this link, which you may read to understand all the details about Airtel Digital TV Customer service, and all about its availability in your neighborhood area, how to obtain this connection and various other aspects.

Airtel Digital TV / DTH Recharge is all about how an existing Airtel Digital TV /DTH User can Recharge or in simple terms, how to make regular monthly payments.

Airtel Digital TV has various – very customer friendly & easy to use – methods for Recharging his existing Airtel Digital TV Connection. We are explaining in this article all the options available for the Airtel Digital TV Customers.

Broadly speaking there are five major ways by which Airtel Digital TV Customer can recharge his account.

1. First Method – Easy Recharge Airtel Digital TV Account
2. Second Method – Recharge through Airtel Digital TV Customer Care
3. Third Method – Recharge online
4. Fourth Method – Recharge Using Recharge Cards or Recharge Vouchers
5. Fifth Method – Recharge using Mchek

We have explained in details all the above mentioned method in a very easy to understand format in the forthcoming paragraphs / articles

There is no dearth of modes and methods for obtaining a Recharge for your Airtel Digital TV. Airtel Digital TV has ensured that they have a system available for all sections of the people, whether you are strapped for time, or you do not have time to access internet, or do not have time to go to Airtel Digital TV Retailer Outlet, or you do not have time to go through the process of recharging by calling up the Airtel Digital TV customer care based recharge system. Airtel Digital TV has covered all categories of consumers to ensure that they get uninterrupted service of Airtel Digital TV. 

Airtel Digital TV Recharge using Mchek

Mchek is also a new generation of payment instrument. This instrument is used predominantly through your mobile phone. If you wish to use Mchek you will have to sign up with this service provider. If you wish to find out more about it then call these help line numbers 1800 102 1033 (This is a toll free number) or 022 4005 3888.

[hana-code-insert name=’large rectangle’ /]Actually this payment instrument is very convenient for people who either do not have access to internet or net banking, or for people who do not have time to recharge their Airtel Digital TV account by any of the other methods mentioned in this article.

We will explain how it works for Airtel Digital TV Recharge. First you will have to register with Mchek, and they will link your Credit Card / your Debit Card & your Mobile Number to create an account with them. Please keep note of the fact that you can use Mchek instrument for Airtel Digital TV Recharge only if you are having an Airtel Mobile Number. Once an account is created, you can recharge your Airtel Digital TV by sending SMS. You have to send SMS as PAY DIGITALTV <Recharge amount> <Customer ID >to 543219 from your Airtel mobile number. This facility has been extended only to people who have an Airtel Mobile Number registered with Airtel Digital TV Services.

What actually happens is when you send an SMS as explained above to 543219 Number, Mchek Service Provider’s servers come to know that the SMS has come from your Mobile Number, and it can instantly correlate your Mobile Number to your Mchek account, and then it will debit the amount that you have entered in the the SMS from your Credit Card / Debit Card with which you created your account with Mchek. Then this transaction will get reflected in either your credit card statement or in your bank account statement, if you have created the account with your debit card.

Airtel Digital TV Customer Care through | email | sms | realtionship centres | online query

Airtel Digital TV Customer Care is widely available to the public across the country through seven different methods. They are as outlined underneath.

1.  Airtel Digital TV Customer Care through Telephonic Support
2.  Airtel Digital TV Customer Care though Email
3.  Airtel Digital TV Customer Care through Customer Relationship Centers
4.  Airtel Digital TV Customer Care through SMS
5.  Airtel Digital TV Customer Care via Online Query / Request / Complaint Registration Form
6.  Understand Your Statement – Airtel Digital TV Customer Care
7.  Grievances Redressal Mechanism of Airtel Digital TV

[hana-code-insert name=’large rectangle’ /]Point number one Airtel Digital TV Customer Care through Telephonic Support and seven Grievances Redressal Mechanism of Airtel Digital TV as been discussed in separate articles. The remaining are

Airtel Digital TV Customer Care – Email based Support

You can write about your requirement, queries, comments or suggestions about Airtel Digital TV at digitalTV@airtel.in. This Email ID is common for people from all parts of the country.

Airtel Digital TV Customer Care – Neighborhood Relationship Centers

Airtel Digital TV Customer Care is provided through a strong network of over 22000 dealers across the country. You sure would find one close by to your place. All that you have to do is get connected to the internet and go to their Dealer Locator page at this link http://www.airtel.in/wps/wcm/connect/DTH/bharti+dth/contact+us/dealer+locator/ and enter your location, and Pincode. The webpage will provide you with a list of dealers who are located close to the area that you have asked for. It would also show the name of the Agency, their full postal address, and contact numbers. You can choose the one which suits your convenience, and contact them for any kind or query, service or complaint that you would like Airtel Digital TV Dealer to provide you with a solution.

Airtel Digital TV Customer Care through SMS

There is another very convenient method to get Airtel Digital TV Customer Support, irrespective of whether you are an existing customer or you wish to become one. Going further even if you are just interested in understanding all their packages, schemes, installation related queries or whatever is in your mind, you just need to SMS them. The best part is you just have to send a blank SMS to 54325 from your mobile phone and a representative of Airtel Digital TV will call you back to answer any queries you might have connected to Airtel Digital TV.

Airtel Digital TV Customer Care – Via Airtel Digital TV Customer Care via Online Query / Request / Complaint Registration Form

The fifth option is to contact Airtel Digital TV Customer Care through a form, either to ask for a new connection with all the queries and clarifications that you wish to understand, or if you are an existing customer then you can register your complaints, requests or any other aspect related to Airtel Digital TV through this form. When you go to Airtel Digital TV Customer Care page you will get a form identical to the form shown below for the sake of your understanding.

Understand Your Statement – Airtel Digital TV Customer Care

If you are an existing customer of Airtel Digital TV, and in case you wish to understand the statement of account which Airtel Digital TV sends to you on a regular basis, then you have a very good method for it. You just have to get connected to the internet and go to this link http://www.airtel.in/wps/wcm/connect/dth/Bharti+DTH/Help/Understand+your+Statement/. Here you will be shown a complete demo and an explanation of each and every line that is written on the statement and what does it actually represents or what it means for you, as a customer. This is a very nice and nifty utility for the existing Customers of Airtel Digital TV.

These are in detail the options & modes available for you to access the Airtel Digital TV Customer Care, and enjoy High Definition Picture Quality of all your favorite channels in your television.

Grievances Redressal Mechanism of Airtel Digital TV

If you have any serious complaint about the Service of Airtel Digital TV, you as a customer, has the option to a responsible level officer to address your grievances, and this officer is designated as the Nodal Officer for Airtel Digital TV operations.

[hana-code-insert name=’large rectangle’ /]This officer is bound under the regulations created in the year 2007 by the Regulatory Agency called TRAI. This is called as Direct to Home Broadcasting Services (Standards of Quality of Service and Redressal of Grievances) Regulations, 2007 for duties and obligation of Airtel and rights of customers.

These nodal officers work from 0930 HRS to 1830 HRS from Monday to Friday, and they are expected to resolve your grievance within 10 days of you having lodged the complaint to them. However you are required to follow a procedure to approach them.

You should have lodged your complaint to their telephonic support number we have listed in the start of this article, and you should be having a ticket Number (Which is nothing but a complaint registration Number) given to you. With this ticket number, you can approach the respective nodal officer from the list given below. We have given hereunder, the entire list of all the Nodal Officers of Airtel Digital TV across India.

Nodal officers of Airtel DTH across India

Name of the state	Telephone number of the nodal officer	E-mail ID of the nodal officer	Address of the Nodal Officer
Andaman & Nicobar	033-44131303	dthnodal.wb@airtel.in	Bharti Telemedia Ltd.,Touch Point-1,(P45, Jogendra Garden, Kolkata-700078
Andhra Pradesh	040-40024449	dthnodal.ap@airtel.in	Bharti Telemedia Ltd., C/o Bharti Airtel Ltd. Splendid Towers (Ground Floor), Opposite Begumpet Police Station, HUDA Road, Hyderabad – 500 016. (Andhra Pradesh)
Arunachal Pradesh	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Assam	9678216305	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Bihar	9771472070	dthnodal.bh@airtel.in	Bharti Telemedia Ltd.,L – 1 / 33 , Shri Krishna Puri , Patna – 800013, Bihar
Chandigarh	0172-4458687	dthnodal.pb@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Chhattisgarh	0755-4218001	dthnodal.mpcg@airtel.in	Bharti Telemedia Ltd., 2 Floor,1 Malviya Nagar, Bhopal, Madhya Pradesh-462003
Dadra & Nagar Haveli	079-40037114	dthnodal.gj@airtel.in	Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054.
Lakshadweep	044-42102783	dthnodal.kl@airtel.in	Bharti Telemedia ltd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017
Madhya Pradesh	0755-4218001	dthnodal.mpcg@airtel.in	Bharti Telemedia Ltd., 1- Malviya Nagar , 2nd Floor, Bhopal , Madhya Pradesh- 462003
Maharashtra	022-40213261	dthnodal.mum@airtel.in	Bharti Telemedia Ltd., 5th Floor, Interface Building, Link Road, Malad West, Mumbai-400064
Manipur	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Meghalaya	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Mizoram	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Nagaland	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Orissa	9937238464	dthnodal.or@airtel.in	Bharti Telemedia Ltd., No.10, Ground Floor, Bapuji Nagar, Bhubneswar-751009
Daman & Diu	079-40037114	dthnodal.gj@airtel.in	Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054.
Delhi	011-44985547	dthnodal.dl@airtel.in	Bharti Telemedia Ltd., D 183 , Okhla Indl Area Phase-1, New Delhi-110020
Goa	020-40031591	dthnodal.mh@airtel.in	Bharti Telemedia Ltd., C/o M/s Star Innovation,(Service Franchisee ), Shop No A-14, Ground Floor, Satadhar Arcade, Pedem, Mapusa, Goa-403 507
Gujarat	079-40037114	dthnodal.gj@airtel.in	Bharti Telemedia Ltd., 4th Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad-380054.
Haryana	0172-4458687	dthnodal.hr@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Himachal Pradesh	9805506274	dthnodal.hp@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Jammu & Kashmir	9622021220	dthnodal.jk@airtel.in	Bharti Telemedia Ltd., Plot no-159, Industrial area Phase -1, Chandigarh
Jharkhand	9771472070	dthnodal.bh@airtel.in	Bharti Telemedia Ltd., L – 1 / 33 , Shri Krishna Puri , Patna – 800013, Bihar
Karnataka	080-41704930	dthnodal.kk@airtel.in	Bharti Telemedia Ltd., #56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore-560046
Kerala	0484-4100064	dthnodal.kl@airtel.in	Bharti Telemedia Ltd., Touchpoint,Pavanaphara, TC 14 Bar, 1560 Paris Lane, Phypaudo, Trivendrum-695014
Pondicherry	044-42102783	dthnodal.tn@airtel.in	Bharti TelemediaLtd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017
Punjab	0172-4458687	dthnodal.pb@airtel.in	Bharti Telemedia Ltd., 193 L ,Diomand Fashion Gallery, Model Town Ext., Ludhiana -141001
Rajasthan	0141-4411822	dthnodal.rj@airtel.in	Bharti Telemedia Ltd., SB-115, Kesar Mall, Tonk road, nr. Bapu Nagar, Jaipur – 302015
Sikkim	9800001135	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati 781005
Tamil Nadu	044-42102783	dthnodal.tn@airtel.in	Bharti Telemedia Ltd., 6th floor, Bacon IT Park, Vanket Narayana Road, T Nagar Chennai-600017
Tripura	9612402426	dthnodal.nesa@airtel.in	Bharti Telemedia Ltd., 6th floor, Mega Plaza, G S Road, Above Sohum, Guwahati-781005
Uttar Pradesh	0522-4414761	dthnodal.up@airtel.in	Bharti Telemedia Ltd., B-1/25, G. Floor, Sec A, Aliganj, Lucknow, 226024
Uttaranchal	0522-4414761	dthnodal.up@airtel.in	Bharti Telemedia Ltd., C 3 , Nehru Colony , Dehradun, 248001
West Bengal	033-44131303	dthnodal.wb@airtel.in	Bharti Telemedia Ltd., Touch Point-1,(P45, Jogendra Garden, Kolkata-700078.

Airtel Digital TV Customer Care number

Airtel dth provides customer care on phone round the lock for the satisfaction of its customers.

Airtel Digital TV Customer Care at the first stage has two telephone numbers, which can be accessed from any part of India.

Toll Free customer care Number – 1800 – 102 – 8080

Regular Airtel dth customer care number – 020-40181400

Airtel Digital TV has further classified the entire country into four Hubs for ease of approach for the customers, as well as to give focused support to existing as well as prospective customers. It essentially is four zones namely North, South, East, and West Hubs. The contact numbers are as given below.

Airtel dth customer care number North Hub: 0124 4448080

Airtel Digital TV customer care number East Hub : 033 44448080

Airtel dth customer care number West Hub : 020 44448080

Airtel Digital TV customer care number South Hub: 080 44448080

It must be mentioned that these lines are operational around the clock, all seven days of the week throughout the year. The additional facility is that, the responders sitting in these numbers can provide replies and answers in 10 languages.

Airtel Digital TV customer care

There was a time, not so long in the past, when we had to constantly haggle with our cable service provider on various issues such as regularly disrupted supply, inconsistent feed, non availability of certain channels of one’s choice, and most importantly on the exorbitant and selective pricing mechanism, and above all the high handed behavior of the cable operator. [hana-code-insert name=’large rectangle’ /]At that point in time, say about a decade ago, television channels were delivered to our homes through these cable operators.

Within the last 10 years a new method of getting television channels Direct to our Homes had evolved, and this is called as DTH. It is very important for us to mention that Airtel’s DTH is called as Digital TV because it is the latest generation of High Definition Digital Signals, and they are capable of providing far superior picture quality and various new features which were not existent when Direct to Home form of beaming the television signals to our homes started. There are about half a dozen DTH operators in India now, and Airtel Digital TV is one of the biggest operators having pan Indian operations.

Airtel Digital TV has steadily gained market share, meaning that more and more people have started migrating from cable based signal supplies to their TVs to Satellite beamed signals. Airtel Digital TV is claimed to deliver far superior quality of transmission, and very many new features that were hitherto not available through the cable operator.

Airtel Digital TV has indeed changed the minds of the people, and its clientele base is growing by leaps and bounds. In order service the customers of Airtel Digital TV, as also to attract newer clients for Airtel Digital TV, they have several modes of Customer Care put it place. Here we will try to explain all the available options of Airtel Digital TV Customer Care systems.

Various Modes to Reach Airtel Digital TV Customer Care across India

Airtel Digital TV Customer Care is widely available to the public across the country through seven different methods. They are as outlined underneath.

1.      Airtel Digital TV Customer Care through Telephonic Support

2.      Airtel Digital TV Customer Care though Email

3.      Airtel Digital TV Customer Care through Customer Relationship Centers

4.      Airtel Digital TV Customer Care through SMS

5.      Airtel Digital TV Customer Care via Online Query / Request / Complaint Registration Form

6.      Understand Your Statement – Airtel Digital TV Customer Care

7.      Grievances Redressal Mechanism of Airtel Digital TV

We will explain it in detail for the benefit of the readers, through various articles in this section as well as for ready reference, as they do not have to wade through various pages of Airtel Portals to find out about Airtel Digital Customer Care modes and methods. 

Recharge Airtel Digital TV Using Recharge Cards or Recharge Vouchers

Airtel Digital TV is the latest generation of DTH or Direct to Home Television Signal Beaming system. [hana-code-insert name=’large rectangle’ /]Some people call this as satellite TV too. We have published a comprehensive article on Airtel Digital TV Customer Care inside this link, which you may read to understand all the details about Airtel Digital TV Customer service, and all about its availability in your neighborhood area, how to obtain this connection and various other aspects.

Recharge using Airtel Digital TV Recharge Voucher by Calling up Customer Care Numbers

The Airtel Digital TV Service Vendor Outlets also sell Recharge voucher which actually are a recharge card (It looks similar to the Recharge Cards for Mobile Phone Prepaid refills which were prevalent earlier) and on the back of this card there would be a silver gray colored masking strip. If you scratch it, you will find a 16 Digit Number. Now you would have to call the Airtel Digital TV Customer Care Numbers and give your Airtel Digital TV Customer ID & provide the 16 Digit Number which you obtained from the recharge Voucher. The Airtel Digital Customer Care representative will give you a confirmation code, which in-effect means that you have successfully recharged your Airtel Digital TV through the customer Care Number Service.

Recharge using Airtel Digital TV Recharge Vouchers by using Internet Service

You can get connected to the internet if you have the access to it, and type this link https://ebpp.airtelworld.com/dthcare/BillPaymentApp/DthVoucherNonRegUser.jsp and in this link enter your 10 Digit Customer ID, 16 Digit Recharge Voucher Number, and the Mobile Number of the Dealer from whom you have purchased the Recharge Voucher (This is not mandatory, it is just optional) and with this the Recharge work is complete from your end. The website will send a Receipt to your Mobile Number as well as a Receipt generated online which you can either take a printout or save it in your Computer, depending on your convenience and suitability.

Recharge using Airtel Digital TV Recharge Voucher by SMS

In this method you have to use the 16 Digit voucher number and send an SMS for Airtel Digital TV (dth) Recharge. The method is simple. Read it carefully and understand it well. Once you understand it well, then you can use this method every time when you have a need to recharge your Airtel dth  TV Account.

From your Mobile (It can be a mobile or an SMS sending system-enabled Fixed Wireless Phone of any service provider, except BSNL & MTNL Landline Service. This is due to the reason that SMS can’t be sent from their landlines) send SMS to 54325 as SMS PAY <16 digit PIN number> <customer ID>. As you might have understood, the 16 Digit PIN is the 16 Digit Number you found from the Recharge Voucher, and Customer ID means your 10 Digit Customer ID of Airtel dth.

Just to give you an example if your Recharge Voucher Number is 1234567890123456 and your Airtel Digital TV Customer ID is 0000000000 then you will have to send the SMS as – PAY <1234567890123456> <0000000000>.  That is it. You will receive a confirmation SMS with a Unique Receipt Number in the SMS. Preserve it for future reference.

Airtel dth recharge using Oxigen Voucher

Oxigen Vouchers are a new generation of payment instrument, which can be purchased for any amount from over 50000 outlets in India. You can locate a store selling Oxigen Voucher nearby your place of residence by calling Oxigen Customer Care – 0124 – 6773377. It is a very widely used payment instrument. In the case of Airtel Digital TV Recharge with Oxigen Vouchers, you will have to visit a Oxigen Store closer to you, and provide your 10 Digit Airtel Digital TV Account Number to them, along with the amount you would like to get recharged. The retailer will recharge and provide you with a receipt. You also have the option of getting yourself registered with this payment service provider and buy recharge vouchers in bulk amounts, and then using your mobile you can make payments for various utilities, including Airtel Digital TV Recharge.

You will find a separate article in our Finance Section on Oxigen Payment Instrument in exhaustive and complete details.